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Engg Validation Testing and Product Support |
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GAVS SAN Lab and Enterprise Validation and Testing services have been established to enhance resource effectiveness with the option to recreate customer anomalies as well as validate interoperability metrics.
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Our state-of-the-art SAN center of excellence, world-class capability and infrastructure enables problem resolution and detection and enhances the stability and availability of your SAN environment.
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| Domain Knowledge |
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| S.No. |
Areas |
Tools/Technologies |
| 1 |
Servers |
IBM, Sun, HP |
| 2 |
Operating Systems |
Windows, Linux, Solaris, AIX |
| 3 |
HBA's |
Qlogic, Emulex |
| 4 |
Software |
MPIO, Veritas, Tivoli |
| 5 |
Networking Technologies |
Brocade, McData, Cisco |
| 6 |
Online Technology |
SAN, NAS |
| 7 |
Offline Storage |
Automation: StorageTek/Sun, SpectraLogic, Adic
Drives: LTO, DLT, AIT, 9X40 (StorageTek/Sun)
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| 8 |
Tools |
Management Software, Mercury Interactive, Finisar protocol analyzer |
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| Support Infrastructure |
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| S.No. |
Infrastructure Component |
Product/Applications |
| 1 |
Incident Management |
Siebel CRM, SANsolve, Remedy, and Clarify |
| 2 |
Knowledge Management |
Primus, SharePoint, Lotus Notes, OpenSource and WIKI |
| 3 |
Telephony Infrastructure |
CISCO IPCC, VoIP |
| 4 |
Messaging |
Blackberry Enterprise |
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Our Enterprise Validation and Testing services are characterized by:
- Test Architecture
- White and black box requirements definition
- Developing detailed test plans around defined requirements
- Requirements traceability to assure validation coverage
- Test planning to meet customer specific goals (requirements, performance, error injection)
- Leveraging virtualization in test environments
- Quick changeover for version testing
- Parallel baseline validation
- Validation of multiple code revisions
- Validation of multiple patch revisions
- Ability to simulate multiple hosts for performance and benchmark testing
- Skills we can leverage from Support teams
- Pool of certified OS/SAN specialists in most hardware and software environments
- Capability to tear-down/build-up test environments
- Expertise in problem recreation
- Expertise in architecting test plans
- Expertise in executing test plans as well as documenting failures
- Expertise in communicating with engineers and customers around complex storage solutions
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For more information, please contact EnterpriseSupport@gavsin.com |
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