GAVS has developed an extensive and deep-domain expertise in the Airlines vertical, having worked as a trusted partner with leading mid-West carrier companies in their front-end and back-end mission critical business operations. GAVS Airlines practice includes helping clients improve web availability and uptime for customers, while providing significant reduction in datacenter sprawl in the backend. Our services include:

• Applications Maintenance including critical systems like Online Booking Portal, MRO system, Financial Management systems, flight dispatch management system
• Integration to 3rd party computer reservations system/global distribution system (GDS) used by airlines
• Design, build and maintain operation data store and BI suite
• Develop custom reports to meet FAA regulatory requirements
• Implementing PCI compliance in all Frontier systems using AES256 and PGP encryption standards

GAVS Airline practice is a metrics-driven, business-critical services enablement process, where we approach the client requirements through extensive process-driven services.Typical service levels provided comprise:

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• Higher application service availability
• Savings in the cost of running the e-commerce portal
• 24*7 Support Coverage
• Handling enhancements, break fixes and application events
• Providing production support and performing major/minor enhancements and new projects development
• Proactive Initiatives:
  • Disk-space, CPU, Memory, Transaction Checks for various applications
  • Dashboard for file processing status for Repository Application (in progress)
• Process Improvement:
  • Collection of critical metrics like requirement tracker, system availability log, effort utilization, etc
  • Daily Scrum Meetings

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