GAVS End-user Computing Support Services is designed to bring devices, applications, and role-based accessibility into a unified platform for every organization. With remote workers, distributed assets, and fluid organization changes, end-user computing is becoming a complex provisioning situation for IT leaders. GAVS brings ITIL-based, governance-driven support solutions for enterprises, where we provide:

• End-user desktop/laptop management, including application roll-outs, remote back-ups, security patch management, user- and role-based enterprise access and application management, performance tuning
• Handheld devices support including secure tethering to enterprise application, provisioning security on the device, and application management. We also provision secure device data backup over networks.
• Remote helpdesk, 24x7 support where we ensure global workforce experience seamless high availability of their desk and laptop, and handheld devices. We provide extensive phone and remote dial-in support, diagnosis and rebuild help, and specific onsite support.