Independent hardware vendors (IHVs) typically provide products and technologies that are consumed within the overarching requirements of an enterprise IT infrastructure plan. These firms typically employ high-end software and hardware professionals who are required to deliver leading-edge solutions in rapidly shrinking and changing markets. However, IHVs have to also provide service warranties and performance agreements to their established footprint, and are required to expand beyond their core competencies while controlling the operational expenditure.

GAVS is an industry-recognized partner that offers extended professional services and capabilities on behalf of client IHVs, as we understand the complexities involved in deploying and using mission critical systems.

The unique breadth and depth of our expertise enables us to deliver maximum business value of the client’s product.

GAVS has helped leading hardware companies gain differentiating capabilities with a right mix of technology, people and processes. GAVS Global Service Platform works to our advantage in delivering cost-effective solutions that enable a higher level of product performance and agility.

Our support services are significantly different, and we bring in a proven commitment to uncompromised quality, competitive pricing and client satisfaction.

Our services include:

• Product and SAN Support
• Software Upgrade and Maintenance
• Helpdesk Support