This CoE is one of our fastest growing practices and a key thrust area. Outsourcing infrastructure management services allows you to cut costs, improve business and operational agility, and exploit our technological / functional advancements in disaster resilience planning and implementation.

Support areas

We provide SLA driven, proactive, scalable, 24X7 remote support for:

Networks: Data Center Management, LANs / SANs, high availability and load balancing solutions, operations, problem management and back-up solutions.

Operating Systems: Installations / upgrades, software compatibility testing and implementation, remote OS administration and OS fine tuning.

Databases: Database design, installation / upgrades, backup / restoration, enhancements, performance / capacity management and monitoring.

Security: Defining security requirements and designing security policy, architecting and implementing security solutions, security testing. GAVS follows the BS7799 model for Information Security Management System (ISMS) and is a certified BS7799 organization.

IP Telephony: Implementation of VoIP / IP telephony solutions. We specialize in Cisco AVVID implementation architecture, Call management and VPN solutions that leverage IP technology.

BC and DR solutions: We develop highly cost effective Business Continuity and Disaster Resilient solutions to ensure round-the-clock availability and disaster resilient operations.